Hensley's Paving & General Engineering:
How Hensley’s Paving Cut Saturday Paperwork and Gave the Office Clearer Equipment Visibility

Hensley’s Paving & General Engineering is a California-based contractor serving the Central Valley, with work that includes paving, grading, earthwork, and general engineering projects.

Before IVO Systems, Hensley’s Paving’s maintenance process still leaned heavily on pen and paper. Work orders could be completed in the shop, but the repair history still had to be filed, copied, and kept organized afterward so someone could find it later.

Hensley’s Paving kept organized equipment records, but getting that information to the right people still took too much time and follow-up.

For Duke Creech, Mechanic and Shop Manager at Hensley’s Paving, that meant maintenance paperwork could follow him long after the repair was finished. For the office, it meant equipment questions still had to run through the shop when someone needed an update, a repair history, or to get the full picture of what was happening with a machine.

Compared to other software programs Duke had tried in the past, IVO Systems stood out because it felt simple, direct, and practical for the people doing the work.

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No More Saturdays Catching Up on Paperwork

Before adopting IVO, the work didn't always end when a repair was done. A completed work order still had to be turned into usable history, which could mean extra time after hours or Saturdays at the shop.

MaintainVO gave Hensley's Paving a cleaner process for keeping that history tied to the equipment as the work was completed.
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“It cuts down on all that time that I was wasting doing other things.”
_{— Duke Creech, Mechanic/Shop Manager}

In a busy shop, getting that time back matters. Duke said IVO gives him more time for repair scheduling, supporting his team, keeping better equipment history, and actually turning wrenches.

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Five Phone Calls Became One Place to Look

The shop kept detailed maintenance records before IVO, but the office still needed a better way to see what was happening with equipment.

If Duke was out, there was not always a clear place for someone else to check what had been completed, what was still open, or whether a machine was ready for the next step.
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“Duke was on a pen-and-paper system that was not just failing him, it was failing us as well.”
_{— Rebecca Hensley, Office Manager}

Now, the team has a place to check before the phone calls start. When equipment is repaired, ready to operate, or ready to move to a job site, the update does not have to live only with the person who handled the work. That gives the office a better way to stay informed without pulling the shop away from the work in front of them.

“I'm no longer having to make five phone calls to track down one little thing.”
_{— Duke Creech, Mechanic/Shop Manager}

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Faster Troubleshooting With Complete Equipment History

Maintenance history can also change what the shop checks first.

Duke gave one example from his day-to-day work in MaintainVO:

“It’s saved me once already because we completed a work order and then the machine went out, and then there was another issue that had happened a couple weeks later... I was able to go in directly to that piece of equipment, go into the history, and I can see every single work order that was completed. I was able to pull up my problem that I was looking for and solved it right then and there.”

That is the value of having the history tied to the machine. The shop does not have to start with making phone calls or sifitng through paper files. Past work orders, service records, owner's manuals, photos, and notes can all help the next person spend less time retracing old work and more time fixing the issue in front of them.

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The IVO Modules Behind the Results

MaintainVO is the center of the maintenance process at Hensley’s Paving, but the team also uses TrackVO, TelematicsVO, and EqInspectVO to connect that work with the rest of its equipment operations.

• TrackVO gives the team an online magnet board for equipment tracking, so equipment can be viewed by project or yard and kept updated across the company.
• ‍TelematicsVO brings OEM and third-party GPS data into one place, giving the team a clearer view across a mixed fleet.
• ‍EqInspectVO supports custom inspection forms with notes, photos, meter readings, and issues that can be turned into work orders in MaintainVO.

Telematics was one clear example of the benefit. Hensley’s Paving had equipment data coming from providers like Cat VisionLink, myKubota, Verizon, and others. Before IVO, getting answers could mean bouncing between different apps and calling operators to track down information.

With IVO, the team can see more of that fleet information without jumping between systems.

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Moving from Pen-and-Paper to Connected Equipment Operations

For Hensley’s Paving, IVO Systems gave the shop a better way to build on the maintenance discipline it already had. The team still keeps the detail it needs, but that information no longer has to live in paper files or be chased down after the fact.

Each completed repair adds to a history the team can use the next time a machine needs attention, a question comes up, or a decision has to be made.

“Work smarter. Why are you working harder? Make the jump. I promise you, it saves your time.”
_{— Duke Creech, Mechanic/Shop Manager}

No two heavy civil operations are the same, but more contractors are reaching the same conclusion: the work moves better when the information behind it can move with it.

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Take the Next Step: Test Drive IVO Systems

Interested in seeing how IVO Systems could help improve your equipment operations? Schedule a test drive to explore how IVO works across the field, shop, and office.

You’ll get a hands-on look at tools for maintenance, equipment tracking, telematics, and inspections, along with other key capabilities like crew scheduling, field timecards, equipment dispatch, 811 documentation, rental management, long-term equipment planning, and accounting or ERP integrations.

Click here to schedule your test drive of the platform.

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