About R&K Excavation - Quick Facts

Location: Bloomsdale, Missouri

Size: 50-100 employees

Services: Excavation & Grading, Utilities & Site Work, Drilling & Blasting, Civil Services, Soil Stabilization

Modules Used: TrackVO, ScheduleVO, TelematicsVO, DispatchVO, MaintainVO, EqInspectVO, RentalVO

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Key Challenges: Why Buy Operations Software?

R&K Excavation faced a range of operational challenges that impacted their efficiency and profitability. As their business grew, the tools they relied on to manage their operations became less effective, leading to inefficiencies, delays, and a lack of clarity in their processes.

“Before we started using IVO Systems, we were relying entirely on Excel spreadsheets to manage our operations... they quickly became difficult to manage as our operation grew.”

-Hope Dougherty, Fleet Administrator

In addition to struggles with spreadsheets, the company also faced issues with:

Lack of Real-Time Visibility: The team could not track equipment locations or receive instant updates, which caused confusion and delays. Without a clear view of where assets were or what jobs they were assigned to, planning became difficult.

"...tracking equipment and assets was a constant guessing game—checking spreadsheets, making calls, hoping for the most recent info."

Manual, Error-Prone Processes: Managing data across multiple spreadsheets resulted in frequent errors and conflicting information. The team spent excessive time reconciling data manually, reducing productivity.

“Everything had to be done manually, which was time-consuming and prone to oversight.”

No Centralized System: R&K Excavation didn’t have a single source of truth at their company. They lacked a clear, unified view of operations because data was siloed across teams and tools.

“Information was scattered across files, teams, and departments, making it hard to get a comprehensive view of operations.”

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The Transition to IVO Systems

Switching to IVO Systems was a turning point for R&K Excavation. IVO’s tailored features addressed their unique needs, providing a robust solution for managing equipment and field operations.

Here’s what R&K appreciated about IVO:

Tailored for Heavy Equipment Operations: IVO was built specifically for managing heavy equipment, making it a perfect fit for their needs.

Real-Time Tracking: IVO provides immediate updates on equipment location and status, which eliminates confusion and delays from manual processes.

User-Friendly Interface: Even team members with limited tech experience found IVO easy to use, which helped reduce the learning curve.

"IVO's interface is incredibly user-friendly and straightforward, even for those who aren’t particularly tech-savvy."

“The team quickly recognized how IVO made their jobs easier, not harder... once that clicked, adoption followed naturally.”

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Results: More Efficient, More Profitable Operations

"IVO [Systems] has helped us operate leaner, faster, and more accurately—and all of that adds up to real financial impact."

With IVO, R&K Excavation gained better visibility and coordination, which led to:

Improved Equipment Utilization: Real-time tracking helps them reduce idle time and maximize the use of their fleet.

Reduced Administrative Overhead: IVO’s streamlined system eliminates manual data reconciliation, allowing the team to focus on more important tasks.

Smarter Decision-Making: The real-time data and insights provided by IVO empowers the team to make informed decisions quickly, improving overall business performance.

“IVO has brought a level of organization, clarity, and control to our operations that simply wasn’t possible with spreadsheets.”

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Strong Team Buy-In and Seamless Adoption

Despite initial concerns about tech adoption, R&K’s team embraced IVO thanks to its simple interface and mobile capabilities. Even non-technical team members quickly saw the value in using IVO for day-to-day tasks.

“The value of the system was obvious right away. Once our team saw how much easier it made things—less paperwork, fewer calls, better visibility—they were on board.”

Additionally, IVO’s responsive customer support ensured a smooth transition.

“The IVO team was incredibly responsive during onboarding, answering questions and making tweaks to fit our needs.”

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A Solid Investment for the Future

R&K Excavation’s switch to IVO has proven to be a solid investment, offering both immediate improvements and long-term value.

We asked the R&K team what they would say to another company considering IVO Systems. Their answer?

“Don’t wait—IVO Systems is absolutely worth the investment.”

By replacing their inefficient processes with IVO’s streamlined, data-driven system, R&K Excavation has taken their operations to the next level, improving both efficiency and profitability.

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